Shopping at Zovi.com- My experience

Hello dear buddies. I've shopped online a lot online in the past couple of years, right from electronics and kitchen appliances to apparels and accessories. So far the experience has been amazing. But I'm writing about it for the very first time.

I am very enthusiastic about online shopping because of the range of products the online shopping stores have to offer that too at the best prices. Most of the products are not available here in my city. But online stores have taken my craze for shopping to an all new level. Not to forget the convenience offered by 'cash on delivery' option. Like any other woman I too love to shop. I avoid mindless and impulsive shopping because such habits can ruining in the long run. So I'd put a lease on mindless shopping from a very early age. Today I'm going to write about my first shopping experience at Zovi.com. This is not a review or appraisal. It's just me sharing my honest opinion with the readers.

There was a sale on Zovi.com last month and the discount rates went up day by day. I always wanted to try suede ballerinas but was not willing to spend a lot because I was skeptical if ballerinas would be good for my broad feet. I have been a fan of loafers since a long time. I got these gorgeous pairs of velvety loafers. So I also wanted to try leather loafers.

I ordered a pair of cherry red suede ballerinas and a pair of white leather loafers in the last week of February at 70% off. I was expecting the delivery of my package in the second week of March. But I was glad to receive the same in the first week itself. I loved the red ballerinas a lot. They are adorable and look so good. They are also very comfortable.

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However, I was disappointed with the quality and fitting of the loafers, in spite of ordering a right size. They were damaged too. Zovi's customer care service is fantastic. They resolved my problem in a matter of minutes and arranged for a free pick-up of the package and refunding the amount. It took a couple of days to get all these things done.

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Suggestions for Zovi

1. The range of products (I'm talking about the women's footwear) is very limited as compared to competitors like Jabong and Yepme. Range must be increased so as to provide more options.

2. As far as the quality is concerned, it does not justify the price of the product. Thank God I bought it at a discount sale. So either the quality should be raised or the products should be reasonably priced.

My ratings

1. Range- 2 on 5

2. Quality of product- 3 on 5

3. Customer service- 5 on 5

Will I shop at Zovi again?

Yes, may be when they have a sale going on.

P.S.- Also look out for merchant account providers for online businesses and couponrani.com/zovi-com